Flare Pocket Capsule

WHEN WILL MY ORDER ARRIVE?  

Orders placed before 3.30pm AET Monday-Friday are dispatched same day through Australia Post, and occasionally via courier. Australia Post's delivery estimates follow.

PARCEL POST
NSW: 2-4 business days
ACT: 2-4 business days
NT: 4-10 business days
QLD: 2-5 business days
SA: 3-6 business days
TAS: 3-6 business days
VIC: 2-5 business days
WA: 4-8 business days

EXPRESS POST
NSW: 1-2 business days
ACT: 1-2 business days
NT: 2-5 business days
QLD: 1-3 business days
SA: 1-3 business days
TAS: 1-3 business days
VIC: 1-3 business days
WA: 2-5 business days

For information about any current disruptions to the Australia Post network please click here.

COURIER SHIPPING
For our select range of products which will be sent with via courier, delivery typically takes between 2-4 working days.

I NEED MY ORDER FAST!

We've got you! We offer a flat-rate $10.5 Express Post service at checkout on all orders made before 3.30pm AET.

WHEN WILL MY ORDER BE SHIPPED?

All orders placed before 3.30pm AET on a weekday will ship same-day. If you order on the weekend or after 3.30pm on a Friday your order will ship the following Monday.

HOW MUCH DOES SHIPPING COST?

Australia Post Parcel Post shipping is $7.5, or free for orders valuing $80 or more. Australia Post Express Post shipping is available for $10.5.

For made-to-order and large industrial orders sent via courier, shipping is free.

For some products large letter postage is available for $3.5.

WHERE DO YOU SHIP FROM?

99% of orders are shipped from our warehouse in Marrickville, NSW. 

A small selection of industrial products are sent straight from our supplier in Melbourne, Victoria by courier. We'll let you know at checkout if your order is being shipped from Melbourne.

WHAT ABOUT INTERNATIONAL SHIPPING?

We ship internationally with multiple shipping options including DHL Express. You can find more information here.

Please see our returns policy here.

You can pay using Paypal, Credit Card (VISA, Mastercard, AMEX), Shop Pay, Apple Pay, Google Pay, Afterpay or Zip.

We accept NDIS payments for eligible purchases! If you’re an NDIS participant, please email our support team at support@earjobs.com.au before completing your purchase. Our team will guide you through the steps to process your payment using NDIS funds.

For Self-Managed and Plan-Managed participants, we can provide invoices that can be claimed through your plan.

At this time, we are unable to process payments directly through NDIS portal systems, but we are happy to assist with invoicing and providing necessary documentation.