Orders placed before 3.30pm AET Monday-Friday are dispatched the same day through Australia Post, and occasionally via courier. Australia Post's delivery estimates follow.

PARCEL POST

• NSW: 2-4 business days
• ACT: 2-4 business days
• NT: 4-10 business days
• QLD: 2-5 business days
• SA: 3-6 business days
• TAS: 3-6 business days
• VIC: 2-5 business days
• WA: 4-8 business days

EXPRESS POST

• NSW: 1-2 business days
• ACT: 1-2 business days
• NT: 2-5 business days
• QLD: 1-3 business days
• SA: 1-3 business days
• TAS: 1-3 business days
• VIC: 1-3 business days
• WA: 2-5 business days

For information about any current disruptions to the Australia Post network please click here.

COURIER SHIPPING

For our select range of products which will be sent via courier, delivery typically takes between 2-4 working days.

All orders placed before 3.30pm AET on a weekday will ship same-day. If you order on the weekend or after 3.30pm on a Friday your order will ship the following Monday.

Australia Post Parcel Post shipping is $7.5, or free for orders valuing $80 or more. Australia Post Express Post shipping is available for $10.5.

For made-to-order and large industrial orders sent via courier, shipping is free.

For some products large letter postage is available for $3.5.

99% of orders are shipped from our warehouse in Marrickville, NSW. 

A small selection of industrial products are sent straight from our supplier in Melbourne, Victoria by courier. We'll let you know at checkout if your order is being shipped from Melbourne.

Yes! We ship globally with multiple express and standard services available through DHL Express and Australia Post. Delivery estimates vary by country and are specified at checkout.

You must contact us before returning any item for any reason. We will refuse any package returned to us that does not have a properly issued return merchandise authorization (RMA) number on the outside of the package.

An RMA number may be obtained by emailing support@earjobs.com.au. Our customer service staff is available to help you Monday through Friday 9:00am to 5:30pm AET.

Unless otherwise specified in the item description, within 30 days of the date the product is shipped to you, you may return any item other than the following:

• any item designated as a "trial pack"
• opened packages of ear plugs
• opened packages of earphones
• items sold as "B" Stock (including open box, customer returns, or discontinued items.)

A refund of the full purchase price, less a 10% restocking fee, will be issued within 30 days, provided that the item is in like new, sellable condition with all original packaging materials. Returned items will be inspected by quality control before a refund is approved. Any items not meeting the requirements for a refund will be discarded or returned to the customer at customer's expense.

For defective products, we will honour the manufacturer's warranty period. See the internal documentation of your product for warranty information. We will also honour any money-back guarantees offered by manufacturers.

Your refund will be posted to the credit card used to make the purchase within 14 days of receiving the returned merchandise. Although we generally post return credits much more quickly than that, please allow up to 14 days.

You can pay using Paypal, Credit Card (VISA, Mastercard, AMEX), Shop Pay, Apple Pay, Google Pay, Zip or Afterpay.

Yes, we offer wholesale accounts to retailers and other organisations. We offer a number of solutions for wholesale and bulk enquiries, including both our own Earjobs brand hearing protection, as well as other leading brands. Please visit our reseller page to fill out our application form.

For further details, feel free to contact us:

Call B2B: 0474382064

Email B2B: wholesale@earjobs.com.au

Earjobs offers custom-branded ear protection solutions tailored for various sectors, including festivals, venues, events, worksites, pools, and schools. By featuring your logo on products like reusable earplugs or aluminium keyring cases, we help keep your brand prominent while promoting hearing safety. For detailed information or to discuss partnership opportunities, please contact us at wholesale@earjobs.com.au or call 0474 382 064.

Earjobs offers tailored solutions for B2B and government clients seeking bulk orders of hearing protection products. To receive a custom quote, please complete the form on our B2B & Government Inquiries page. We strive to respond within 24 hours. For more information, you can also contact us at 0474 382 064 or wholesale@earjobs.com.au.

We accept NDIS payments for eligible purchases! If you’re an NDIS participant, please email our support team at support@earjobs.com.au before completing your purchase. Our team will guide you through the steps to process your payment using NDIS funds.

For Self-Managed and Plan-Managed participants, we can provide invoices that can be claimed through your plan.

At this time, we are unable to process payments directly through NDIS portal systems, but we are happy to assist with invoicing and providing necessary documentation.

For more information, read our NDIS buyer’s guide.

Start by taking our 30-second quiz to find the best ear protection for your needs. If you need further assistance, our friendly customer service team is here to help. You can reach us at support@earjobs.com.au for personalized advice and support.

For affordable yet effective hearing protection, the article highlights top budget-friendly earplugs designed for music enthusiasts. These earplugs offer excellent noise reduction without compromising sound quality, making them ideal for concerts, festivals, and other loud environments.

Read the full article here.

This article features Earjobs' top five earplugs for motorcyclists, focusing on comfort, noise reduction, and protection from wind and engine noise. These earplugs ensure a safer and more comfortable ride while preserving essential sounds for awareness on the road.

Read the full article here.

This article covers five essential travel items, including earplugs, that are often overlooked but can make your trip more comfortable and hassle-free.

Read the full article here.

This article highlights the best children's earmuffs, emphasizing comfort, noise reduction, and age-appropriate designs for babies, toddlers, and kids. These earmuffs protect sensitive ears in noisy environments while ensuring a secure fit and lasting durability for growing children.

Read more here.

To properly insert earplugs, follow these steps:

1. Roll the earplug into a small, tight cylinder using clean fingers.
2. Pull your ear up and back to straighten the ear canal.
3. Insert the rolled earplug gently into your ear canal until it fits snugly.
4. Hold it in place for a few seconds while it expands to seal the ear canal.

For more details and a video guide, click here.

To make DIY custom-moulded earplugs:

1. Purchase a DIY earplug kit, which includes two types of silicone putty.
2. Mix equal parts of the putty until the color is consistent.
3. Shape the putty into a ball and gently insert it into your ear.
4. Mold the putty to fit your ear shape, ensuring it covers the ear canal.
5. Let it set for the recommended time, usually about 10 minutes, until it hardens.

Read the full explainer here.

For a visual guide, watch this video.

To clean reusable earplugs:

1. Find a damp cloth (not too damp) or antibacterial wipe.
2. Wipe around the outside surface of the plug (paying special attention to the grooves).
3. Allow to air dry (never use a damp ear plug).

-Don’t use chemical cleaning agents, these can dissolve or damage the surface.
-Remember, reusable earplugs have a finite lifespan. If you notice physical degradation, it’s time to replace.

For a visual guide, watch this video.

Electronic earmuffs come in several types, each designed for specific needs:

1. Bluetooth/Wired Earmuffs: Enable wireless or AUX connectivity for music and calls without compromising hearing protection.
2. AM/FM Radio Earmuffs: Include built-in radios for entertainment or staying informed in noisy environments.
3. Noise Amplifying Earmuffs: Enhance ambient sounds for situational awareness while reducing harmful noise levels.
4. Communications Earmuffs: Feature integrated or external communication systems for clear communication in high-noise areas.

Each type may combine functionalities to suit various applications. Read more about electronic earmuffs here.

A white noise machine is a device that produces monotonous white noise, which sounds similar to TV static. People often find white noise calming so they can fall asleep easier without waking up too soon.

The primary reason people buy a white noise machine is that other noises are interfering with their quality of sleep. A partner’s snoring, a neighbour’s loud music, and busy traffic outside are just some of the sounds that make it difficult to sleep.

All white noise machines are not the same. Some produce one or two sounds, while others produce a broad range of sounds to choose from. These machines let you choose which sounds you find the most calming. It might be the sound of a bubbling brook, the tranquil sounds of the rainforest, or gentle music. There are both mechanical and digital white noise machines including those that operate with your mobile phone.

Yes! We stock replacement tips for brands including Flare, Isotunes and Plugfones, as well as generic ear plug tips here.

Hearing protection devices are rated to indicate their effectiveness in reducing noise exposure. The primary rating systems include:

1. NRR (Noise Reduction Rating): Predominantly used in the United States, NRR measures the potential noise reduction in decibels (dB). A higher NRR indicates greater noise attenuation.
2. SNR (Single Number Rating): SNR is used in Europe and is similar to NRR. It gives a general indication of the noise reduction a device provides in a typical environment. Higher SNR ratings suggest better protection, and like NRR, it is also measured in decibels.
3. SLC80 (Sound Level Conversion): This Australian and NZ standard assesses hearing protection performance in workplace settings. The SLC80 rating reflects the amount of noise reduction provided by the device, based on typical workplace noise levels. The higher the SLC80 rating, the more effective the protection.

All three ratings—NRR, SNR, and SLC80—show the amount of noise reduction a device offers, measured in decibels, but each rating system follows its own standard depending on the region. SLC80 is specifically used for Australian and NZ workplace settings and offers a practical measure for worker safety.

Under AS/NZS 1270:2002, hearing protection is tested for its Sound Level Conversion (SLC80) rating, which indicates the difference between the environmental noise and the sound reaching the wearer’s ears. This rating helps determine the appropriate Class of hearing protection for specific noise levels.

Australian and New Zealand workplaces are obligated under AS/NZS 1269.3:2005 to:

• Conduct noise level surveys to assess exposure (measured as LAeq,8h).
• Provide suitable hearing protection for workers exposed to noise above 85 dB(A).
• Ensure hearing protection is maintained and properly fitted to achieve effective attenuation.

Employers must select hearing protection suitable for the measured noise levels, ensuring compliance with occupational noise management regulations.

There’s no one size fits all when it comes to tinnitus - for some, noises can come and go, and for others they are constant. Sounds can be heard in one or both ears.

Read our handy guide here for a few steps that can be taken to reduce symptoms of tinnitus which can make it easier to deal with daily.

Here are five tips to help manage tinnitus:

1. Manage Stress – Stress can aggravate tinnitus, so it's important to find ways to relax. Consider breathing exercises, physical exercise, or avoiding stress triggers to help reduce the severity of episodes.
2. The Shower Is Your Friend – Hot water can help relax muscles and ease tension. Some people also find that the sound of running water helps mask tinnitus sounds. If the shower sound aggravates your tinnitus, try a bath instead.
3. Mask the Sound – Silence can make tinnitus worse. Try listening to music at a low volume, using a white noise machine, or sound therapy to distract from the ringing in your ears.
4. Manage Intake of Caffeine, Nicotine, and Alcohol – These substances may trigger tinnitus episodes. Keep a diary to track your diet, activity, and tinnitus episodes to identify potential triggers.
5. Protect Your Ears – Protecting your hearing from further damage is crucial. Wear earplugs when exposed to loud sounds, whether from music, power tools, or motorcycles, to prevent worsening tinnitus.

Read our full guide here.

Kids love swimming. And although it’s amazing to get them into the water, getting some exercise and learning a lifelong skill, children are more susceptible than adults to risk of ear infections.

Read our full article here.

Most adults need between seven and nine hours each night to be at their most productive, and children and teens need even more.

Read our full article here.

Snoring occurs when air struggles to move freely through the nose and throat during sleep, which causes the surrounding tissues to vibrate. There’s a whole range of reasons that make someone a snorer- it may be as simple as their mouth falls open during sleep, they’re getting older, or they have sinus problems.

Read our guide on remedies for snorers and their partners here.

Protecting your hearing is essential for long-term ear health. Some key tips include wearing ear protection in noisy environments, limiting exposure to loud sounds, taking breaks from loud noise, and keeping your volume at a safe level when using headphones.

Read our full guide here.