Flare CALMER® SOFT

WHEN WILL MY ORDER ARRIVE?  

DOMESTIC SHIPPING

Australia Post's delivery estimates:

PARCEL POST

NSW: 2-4 business days
ACT: 2-4 business days
NT: 4-10 business days
QLD: 2-5 business days
SA: 3-6 business days
TAS: 3-6 business days
VIC: 2-5 business days
WA: 4-8 business days

EXPRESS POST

NSW: 1-2 business days
ACT: 1-2 business days
NT: 2-5 business days
QLD: 1-3 business days
SA: 1-3 business days
TAS: 1-3 business days
VIC: 1-3 business days
WA: 2-5 business days

For information about any current disruptions to the Australia Post network please click here.

COURIER SHIPPING

For our select range of products which will be sent with via courier, delivery typically takes between 2-4 working days.

INTERNATIONAL SHIPPING

We ship globally with express and standard services available. Delivery estimates are specified at checkout, and vary by country, but some examples follow. If your country is not listed below, we almost definitely still sell to you; proceed to checkout for your delivery estimate.

- Canada: Express 3-7 business days, Standard 6-10 business days
- USA: Express 3-7 business days, Standard 6-10 business days
- UK: Express 4-10 business days, Standard 6-10 business days
- China: Express 5-10 business days, Standard 8-15 business days
- Hong Kong: Express 6-10 business days, Standard 10-18 business days
- Indonesia: Express 8-12 business days, Standard 10-18 business days
- Philippines: Express 6-10 business days, Standard 10-18 business days
- Malaysia: Express 4-8 business days, Standard 6-10 business days
- Singapore: Express 4-8 business days, Standard 6-10 business days
- Thailand: Express 4-8 business days, Standard 8-12 business days
- Vietnam: Express 4-8 business days, Standard 6-10 business days
- New Zealand: Please see our NZ store

WHEN WILL MY ORDER BE SHIPPED?

If you order before 2.30pm AEST on a weekday your order will ship same-day with few exceptions. If you order on the weekend or after 2.30pm AEST on a Friday your order will ship the following Monday.

HOW MUCH IS SHIPPING?

DOMESTIC SHIPPING

Parcel post shipping is $7, or free for orders valuing $80 or more. Express shipping is available for $10, or free above $180* (for most items). For orders we sent via courier, shipping is free. For some products large letter postage is available for $3.

INTERNATIONAL SHIPPING

Postage rates vary based on product and location, and are specified at checkout.

HOW WILL MY ORDER BE SENT?

DOMESTIC SHIPPING

Most orders will be sent via Parcel Post, Express Post or, if applicable, Large Letter shipping with Australia Post. A small number of our products will be sent via courier for free; this will be specified at checkout. Please be aware our courier is unable to deliver to PO Boxes.

INTERNATIONAL SHIPPING

Orders will be sent via Standard Post, Express Post or Standard Post with Signature on Delivery.

WHERE DO YOU SHIP FROM?

95% of products are shipped from Sydney, NSW. A small selection of our products are sent from Melbourne by courier. The shipping options at checkout will reflect this.

WHAT IS YOUR RETURNS POLICY?

Please see our returns policy here.

WHAT PAYMENT METHODS ARE AVAILABLE?

You can pay using Paypal, Credit Card (VISA, Mastercard, AMEX), Shop Pay, Apple Pay, Google Pay, Afterpay or Zip.