If you're in the market for a great product and great customer service, than look no further. Earjobs are hands down one of the best companies for exactly that, they have a great product range to suit your needs and their staff will go above and beyond to fill your order.
2 months ago I purchased a pair of earplugs that were in stock, once I put the order through they emailed me back saying they didn't have them in stock and recommended another brand that were of the same caliber. I agreed to have the other product and asked if they were able to ship them out asap as I needed them for a rave that weekend which sadly I forgot to bring them, but guess what, I saw them the next day at no extra cost for express shipping.
I finally remembered to bring them to a rave the past weekend, I wasn't overall happy with the outcome of them. My personal experience with them is that I wasn't hearing any treble with the ones recommended, all I could hear was bass and they ended up hurting my ears. But that doesn't mean they were a bad product, everyone is different and need different ear plugs.
I messaged earjobs on Facebook letting them know and I couldn't find my order number but they still catered to my request and agreed to send me the earplugs I originally ordered.
This lot are a bunch of legends and, I cannot stress this enough, recommend them to anyone in the market for earplugs.