Earlove Earplugs Summer Collection

WHEN WILL MY ORDER ARRIVE?

We ship globally with multiple express and standard services available through DHL Express and Australia Post. Delivery estimates are specified at checkout, and vary by country, but some examples follow. If your country is not listed below, we still sell to you; proceed to checkout for your delivery estimate.

1. DHL International Express

Our fastest offering! See checkout for estimates.

2. Express + Standard International Shipping

• USA: Express 3-7 days, Standard 6-10 days
• UK: Express 4-10 days, Standard 6-10 days
• Canada: Express 3-7 days, Standard 6-10 days
• Germany: Express 4-7 days, Standard 6-9 days
• Singapore: Express 4-8 days, Standard 6-10 days
• China: Express 5-10 days, Standard 8-15 days
• Hong Kong: Express 6-10 days, Standard 10-18 days
• Indonesia: Express 8-12 days, Standard 10-18 days
• Philippines: Express 6-10 days, Standard 10-18 days
• Malaysia: Express 4-8 days, Standard 6-10 days
• Thailand: Express 4-8 days, Standard 8-12 days
• Vietnam: Express 4-8 days, Standard 6-10 days
• New Zealand: Please see our NZ store
• Rest of world: estimates at checkout

* all estimates are in business days

I NEED MY ORDER FAST!

You're in luck! DHL International Express and Australia Post International Express services are available for international customers; delivery time and prices are determined at checkout but are generally very fast.

WHEN EXACTLY WILL MY ORDER BY SHIPPED?

All orders placed before 3.30pm AET on a weekday will ship same-day. If you order on the weekend or after 3.30pm AET on a Friday your order will ship the following Monday.

HOW MUCH DOES SHIPPING COST?

Postage rates vary based on product and location, and are specified at checkout.

WHERE DO YOU SHIP FROM?

All orders are shipped from our warehouse in Sydney, Australia. Our warehouse address is 4/76B Edinburgh Rd, Marrickville, NSW, 2204, Australia.

WHAT ABOUT DOMESTIC DELIVERY?

You can find all information about domestic delivery here.

You must contact us before returning any item for any reason. We will refuse any package returned to us that does not have a properly issued return merchandise authorization (RMA) number on the outside of the package.

An RMA number may be obtained by emailing support@earjobs.com.au. Our customer service staff is available to help you Monday through Friday 9:00am to 5:30pm AET.

Unless otherwise specified in the item description, within 30 days of the date the product is shipped to you, you may return any item other than the following:

* any item designated as a "trial pack"
* opened packages of ear plugs
* opened packages of earphones
* items sold as "B" Stock (including open box, customer returns, or discontinued items.)

A refund of the full purchase price, less a 10% restocking fee, will be issued within 30 days, provided that the item is in like new, sellable condition with all original packaging materials. Returned items will be inspected by quality control before a refund is approved. Any items not meeting the requirements for a refund will be discarded or returned to the customer at customer's expense.

For defective products, we will honour the manufacturer's warranty period. See the internal documentation of your product for warranty information.

Your refund will be posted to the credit card used to make the purchase within 14 days of receiving the returned merchandise. Although we generally post return credits much more quickly than that, please allow up to 14 days.

For international orders to countries where import duties apply, any required duties will be shown and collected at checkout. When this happens, your parcel is sent Delivered Duty Paid (DDP), so you won’t receive additional customs bills on arrival.

Customs rules differ by destination and can change without notice. Even when we collect duties or taxes in advance for applicable countries, local authorities may still request additional information before completing delivery.

If delivery is refused or the parcel is returned to us, we’ll refund your order minus the original shipping fees and any duty or return charges applied by the carrier.

We’re unable to mark parcels as “gifts,” “samples,” or adjust customs declarations.