You must contact us before returning any item for any reason. We will refuse any package returned to us that does not have a properly issued return merchandise authorization (RMA) number on the outside of the package.
An RMA number may be obtained by emailing firstname.lastname@example.org. Our customer service staff is available to help you Monday through Friday 10.00 am to 6.30 pm Eastern Standard Time.
Unless otherwise specified in the item description, within 14 days of the date the product is shipped to you, you may return any item other than the following:
* any item designated as a "trial pack"
* opened packages of ear plugs
* opened packages of earphones
* items sold as "B" Stock (including open box, customer returns, or discontinued items.)
A refund of the full purchase price, less a 10% restocking fee and less the shipping charge, will be issued within 30 days, provided that the item is in like new, sellable condition with all original packaging materials. Returned items will be inspected by quality control before a refund is approved. Any items not meeting the requirements for a refund will be discarded or returned to the customer at customer's expense. For defective products, please contact the manufacturer for warranty replacement or repairs. See the internal documentation for your product for warranty information.
For items initially sold with free shipping, refunds will be reduced by our actual cost of shipping the original order or $5.00, whichever is greater.
Your refund will be posted to the credit card used to make the purchase within 14 days of receiving the returned merchandise. Although we generally post return credits much more quickly than that, please allow up to 14 days.
Earjobs collects, uses, communicates, discloses and makes use of personal
Before or at the time of collecting personal information, we will identify the
purposes for which information is being collected.
We will collect and use of personal information solely with the objective of
fulfilling those purposes specified by us and for other compatible purposes,
unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfilment
of those purposes.
We will collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and,
to the extent necessary for those purposes, should be accurate, complete, and
We will protect personal information by reasonable security safeguards against
loss or theft, as well as unauthorized access, disclosure, copying, use or
We will make readily available to customers, information about our policies and
practices relating to the management of personal information.
Earjobs uses targeted advertising services in order to provide ads which are more
relevant to you. For example, if you visit our website and look at electronic ear muffs,
you may later see ads from us about these products.
AdRoll) which are placed on your browser while browsing our site.
In order to deliver more relevant advertising, our site will collect information
Website Activity (eg: products viewed)
4. Opting Out Of Targeted Advertising
There are various ways to opt out of receiving targeted advertising, the primary ones
supported by our targeted advertising service are as follows:
clicking on the blue icon that typically appears in the corner of the ads we
serve or by clicking here. Please note that, if you delete your cookies or
upgrade your browser after having opted out, you will need to opt out again. If
you opt-out we may collect some data about your online activity for
operational purposes (such as fraud prevention) but it won't be used by us for
the purpose of targeting ads to you.
While we may link multiple browsers or devices to you, if you opt out on a
device or browser we will not use data collected after you opted out on that
device or browser for targeted advertising purposes. Therefore, if you use
multiple browsers or devices you will need to execute this opt out on each
browser or device.
AdRoll is also a member of the Network Advertising Initiative (NAI) and
adheres to the NAI Codes of Conduct. You may use the NAI opt out tool here,
which will allow you to opt out of seeing targeted ads from us and from other
NAI approved member companies.
We also comply with the Self-Regulatory Principles for Online Behavioral
Advertising as managed by the Digital Advertising Alliance (DAA). You may
opt out of receiving targeted ads from other companies that perform ad
targeting services, including some that we may work with as Advertising
Partners via the DAA website here.
We also comply with the Canadian Self-regulatory Principles for Online
Behavioral Advertising as managed by the Digital Advertising Alliance of
Canada (DAAC). You may opt out of receiving targeted ads from other
companies that perform ad targeting services, including some that we may
work with as Advertising Partners via the DAAC website here.
We also adhere to the European Interactive Advertising Digital Alliance
(EDAA) guidelines for online advertising and you may opt out via their Your
Online Choices website.
Please note that when using the ad industry opt-out tools described above:
- If you opt-out we may still collect some data about your online
activity for operational purposes (such as fraud prevention) but it
won't be used by us for the purpose of targeting ads to you.
- If you use multiple browsers or devices you may need to
execute this opt out on each browser or device.
- Other ad companies’ opt-outs may function differently than our
different mobile applications follow the below instructions, for iOS and Android
- For Android devices with OS 2.2 or higher and Google Play Services
version 4.0 or higher: Open your Google Settings app; Ads; Enable “Opt
out of interest-based advertising”
relevant because they won’t be tailored to your interests. The ads might, for
instance, be randomly generated or based on the web page you are visiting.
order to ensure that the confidentiality of personal information is protected and