Flare Pocket Capsule

WHEN WILL MY ORDER ARRIVE?  

Orders placed before 3.30pm AET Monday-Friday are dispatched same day through Australia Post, and occasionally via courier. Australia Post's delivery estimates follow.

PARCEL POST
NSW: 2-4 business days
ACT: 2-4 business days
NT: 4-10 business days
QLD: 2-5 business days
SA: 3-6 business days
TAS: 3-6 business days
VIC: 2-5 business days
WA: 4-8 business days

EXPRESS POST
NSW: 1-2 business days
ACT: 1-2 business days
NT: 2-5 business days
QLD: 1-3 business days
SA: 1-3 business days
TAS: 1-3 business days
VIC: 1-3 business days
WA: 2-5 business days

For information about any current disruptions to the Australia Post network please click here.

COURIER SHIPPING
For our select range of products which will be sent with via courier, delivery typically takes between 2-4 working days.

WHEN SHOULD I ORDER BY TO GUARANTEE DELIVERY BY XMAS?

Australia Post's recommended cutoffs for delivery by Christmas are as follows. Any orders made by 3.30pm AET will be shipped that day. Orders after these 3.30pm on these dates still have a chance of arriving by Christmas but are not guaranteed to. We recommend selecting Express Post at checkout to guarantee prompt delivery during this peak period.

Christmas lodgement dates for most Australian states
Australia Post are recommending lodgement by the following dates for delivery by Christmas (*excludes items sent to and from Perth and Darwin):
- Parcel Post: Friday 20 December
- Express Post: Monday 23 December
* Items sent to and from Perth and Darwin with Parcel Post and Express Post need to be lodged by 13 December to be delivered by Christmas.

For more detailed state lane breakdowns (including Perth and Darwin) please visit the following webpage:

Australia Post Christmas Lodgement Dates

The cutoff for orders sent with courier shipping is 2.30pm AEST, 15 December.

I NEED MY ORDER FAST!

We've got you! We offer a flat-rate $10 Express Post service at checkout on all orders made before 3.30pm AET.

WHEN WILL MY ORDER BE SHIPPED?

All orders placed before 3.30pm AET on a weekday will ship same-day. If you order on the weekend or after 3.30pm on a Friday your order will ship the following Monday.

HOW MUCH DOES SHIPPING COST?

Australia Post Parcel Post shipping is $7.5, or free for orders valuing $80 or more. Australia Post Express Post shipping is available for $10.5.

For made-to-order and large industrial orders sent via courier, shipping is free.

For some products large letter postage is available for $3.

WHERE DO YOU SHIP FROM?

99% of orders are shipped from our warehouse in Marrickville, NSW. 

A small selection of industrial products are sent straight from our supplier in Melbourne, Victoria by courier. We'll let you know at checkout if your order is being shipped from Melbourne.

WHAT ABOUT INTERNATIONAL SHIPPING?

We ship internationally with multiple shipping options including DHL Express. You can find more information here.

Please see our returns policy here.

You can pay using Paypal, Credit Card (VISA, Mastercard, AMEX), Shop Pay, Apple Pay, Google Pay, Afterpay or Zip.

We accept NDIS payments for eligible purchases! If you’re an NDIS participant, please email our support team at support@earjobs.com.au before completing your purchase. Our team will guide you through the steps to process your payment using NDIS funds.

For Self-Managed and Plan-Managed participants, we can provide invoices that can be claimed through your plan.

At this time, we are unable to process payments directly through NDIS portal systems, but we are happy to assist with invoicing and providing necessary documentation.