DELIVERY AND RETURNS
WHEN WILL MY ORDER ARRIVE?
*Please note due to the impact of COVID19, AustraliaPost are no longer guaranteeing next day delivery for Express Post orders. We're also finding that orders by regular post are taking longer than the below guidelines, with tracking being updated less frequently.
Australia Post's delivery guidelines (business days):
PARCEL POST (these delivery times are not guaranteed, see COVID update above)
Delivery within the same state
* Within metropolitan areas of capital cities, or within the same city or town or an adjacent city or town in the same state 2-3 days
* Between a metropolitan area of capital city and a country location 3-4 days
* Between country locations 3-4 days
* Between Sydney/Brisbane, Sydney/Melbourne, Melbourne/Canberra or Melbourne/Adelaide 3-4 days
* Between Sydney/Adelaide, Melbourne/Brisbane, Melbourne/Tasmania or Adelaide/Canberra 4-5 days
* Between other capital cities 5-6 days
* 1+ days. Next-day delivery not guaranteed (see COVID update above)
Postage to international locations generally takes 10+ days.
WHEN WILL MY ORDER BE SHIPPED?
If you order before 2.30pm on a weekday your order will ship same-day with few exceptions. If you order on the weekend or after 2.30pm on a Friday your order will ship the following Monday.
HOW MUCH IS SHIPPING?
Shipping is $7, or free for orders valuing $55 or more. Express shipping is available for $10. International postage rates vary between products and locations.
You can find a link to our Returns Policy in the footer of this page.
orders made before 2:30pm AEST
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